FAQs
We're all about awesome customer experiences, so your thoughts and feedback mean a ton to us. Got questions? Shoot us an email at info.babotoys@gmail.com, and we'll get back to you ASAP.
What materials are used to make your products?
Our products are crafted from high-quality materials like stainless steel, zirconium, titanium alloy, and other durable metals. Each material is carefully chosen for its performance, durability, and aesthetics.
What makes your products unique compared to others?
Each product is CNC-machined for precision, ensuring a perfect balance and smooth functionality. Our designs focus on both usability and collectibility, offering an unmatched tactile experience.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please note that shipping times may vary depending on your location and local customs processes.
Are these products limited edition?
Yes, many of our products are limited edition, making them highly collectible. Each product comes with its unique design and limited availability.
Shipping Information
Origin: Orders ship from either our U.S. warehouse or China.
Delivery Time: Expect your items in 5-15 business days. Delivery times may vary by product and location. For customized items, consult customer service for specific timelines.
Ordering and Payment
Where to Order: You can place an order from any country. We ship worldwide.
Currency: All orders are processed in USD. Prices may be displayed in other currencies, but checkout is in USD.
Payment Methods: We accept Visa, MasterCard, AMEX, Apple Pay, Google Pay, Shop Pay, Union Pay, and PayPal.
Order Confirmation: You'll receive an order number via email or SMS. Contact us if not received within 24 hours.
Customer Support
Assistance: For any order issues, contact us via email or WhatsApp.
Customs: Most countries won’t require customs fees for orders under 10 items. It varies by location.
Order Processing: Orders typically take 1-3 business days to process and ship, depending on volume and availability.
Security and Privacy
Checkout Security: Our site ensures a safe and secure checkout.
Privacy: We don’t sell your information. Emails are used for follow-ups and promotional content only. See our privacy policy for details.
Need Help?
Have more questions? Reach out to our customer service team online or at info.babotoys@gmail.com.